Frequently Asked Questions

Everything you need to know about Plenny Meals and Jimmy Joy.

What exactly is Jimmy Joy?

Jimmy Joy provides nutritionally complete meals in the form of shakes, bars, and hot meals. Each serving contains the ideal balance of protein, healthy fats, fiber, and 26 essential vitamins and minerals.

How long does shipping take?

We ship worldwide. Orders within the EU typically arrive within 2-5 business days, while international shipping to the US and other regions may take 5-10 business days depending on customs.

Are your products vegan-friendly?

Yes, all our Plenny products are 100% plant-based. We use high-quality vegan ingredients like soy, oats, flaxseed, and sunflower oil to ensure a complete amino acid profile.

Can I edit or cancel my subscription?

Absolutely. You have full control via your account dashboard. You can skip a delivery, change your flavor selection, or cancel your subscription at any time with no hidden fees.

What is the shelf life of the products?

Our Plenny Shakes and Drinks generally have a shelf life of 12 months from the production date. Once a bag is opened, we recommend consuming it within 6 months if stored in a cool, dry place.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your first order, contact our support team to initiate a return for unopened pouches or to discuss our satisfaction guarantee.